Do you think it's more expensive to acquire a new customer or retain an existing customer? We'll walk you through how to increase customer retention while building a more loyal customer base that will save you loads of marketing dollars.
Attracting new customers can be time consuming and expensive so finding ways to better retain your current customers will keep your shop busy and save you from spending excess marketing dollars. The key to better customer retention means mastering these three aspects of your business:
1. Quality Service
2. Friendliness
2. Added Value
More to come...
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